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January 05, 2015

Part One of Michael Toebe's Interview of me about my book...(thanks Michael)

Helping people resolve conflict at work Part 1 of 2

 
 JF_14_b
Professor and author John Ford
Where there are people and different perceptions, needs and personalities, strong disagreements are going to exist. Organizations, however, can show their employees the bridge to overcoming those challenges by better understanding conflict, how to effectively address it and helping them help themselves problem solve. 

And that's what John Ford does in his book Peace at Work: the HR Manager's Guide to Workplace Mediation.
 
Book Cover Front


Ford is a professor of law at the University of California-Berkeley and the University of California-Hastings, a professor at Creighton University's Werner Institute of Dispute Resolution and Negotiation and owner of John  Ford and Associates, which serves companies with mediation, negotiation and conflict resolution.

Today, in part 1 of an interview with Ford I talk to him about family inspiration, how we all first and most dominantly experience conflict psychologically, how to change toxic workplace relationships or cultures, and about overconfidence bias and the fear of anger.

http://bit.ly/1DbqXpG

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