3 posts categorized "Books"

February 03, 2015

The Manager’s Guide to Mediating Conflict by Allison Love

The Manager’s Guide to Mediating Conflict by Allison Love is a timely book that provides easy to grasp guidance on how to manage the inevitable: conflict in the workplace. Importantly, she focuses more on the skills and mindset of the mediator, especially through her second chapter that allow the manager to navigate tricky situations with confidence and ease.

Screenshot - 2_3_2015 , 3_29_36 PM

Click here for more details and to purchase online.

January 30, 2015

The Official Launch of Peace At Work: The HR Manager's Guide to Workplace Mediation

I started writing my book in 2011 and it was finally published in September of 2014! I've been waiting to get my new website for The HR Mediation Academy ready so held back on officially launching the book. But now events are catching up on me, and if I don't I never will. So I have created this short video to launch my book. I hope it resonates and you help spreading the world. Peace at work is something that benefits us all. Even if you are not an HR professional, I bet you know other's who are. Thanks!


January 05, 2015

Part One of Michael Toebe's Interview of me about my book...(thanks Michael)

Helping people resolve conflict at work Part 1 of 2

Professor and author John Ford
Where there are people and different perceptions, needs and personalities, strong disagreements are going to exist. Organizations, however, can show their employees the bridge to overcoming those challenges by better understanding conflict, how to effectively address it and helping them help themselves problem solve. 

And that's what John Ford does in his book Peace at Work: the HR Manager's Guide to Workplace Mediation.
Book Cover Front

Ford is a professor of law at the University of California-Berkeley and the University of California-Hastings, a professor at Creighton University's Werner Institute of Dispute Resolution and Negotiation and owner of John  Ford and Associates, which serves companies with mediation, negotiation and conflict resolution.

Today, in part 1 of an interview with Ford I talk to him about family inspiration, how we all first and most dominantly experience conflict psychologically, how to change toxic workplace relationships or cultures, and about overconfidence bias and the fear of anger.